Legal Policies – Zairox Digital School

Legal Policies

Effective Date: 08/09/2025

Welcome to Zairox Digital School. Please read the following legal policies carefully before using our website and services. By accessing or using our platform, you agree to comply with all the policies listed below.

1. Terms & Conditions

  • Users must be at least 18 years old, or have parental/guardian consent.

  • You are responsible for maintaining the confidentiality of your login credentials.

  • Course materials are for personal use only and cannot be copied, shared, or resold.

  • All payments must be made through approved gateways. Refunds are subject to our Refund Policy.

  • We reserve the right to suspend or terminate accounts in case of misuse or violation of rules.

  • These Terms are governed by the laws of India. Disputes will fall under the jurisdiction of West Bengal, India courts.

2. Refund Policy

  • Refund requests are accepted within 7 days of purchase.

  • Applicable only if 20% or less of the course content has been accessed.

  • Refunds are not available for live classes or downloadable products (PDFs, templates, etc.).

  • Discounted or offer-based purchases are non-refundable.

  • Refunds will be reviewed within 7 business days and, if approved, processed within 10–15 business days.

  • Contact for refunds: 📧 support@zairox.online

3. Shipping Policy

  • We provide only digital products and services.

  • No physical items are shipped.

  • Course access is granted immediately after payment confirmation.

  • Downloadable resources (e.g., PDFs, templates) are delivered instantly or within 24 hours.

  • For access issues, contact: 📧 support@zairox.online

4. Privacy Policy

  • We collect user data such as name, email, phone number, payment details, course activity, and technical info (IP, browser, cookies).

  • Information is used for account management, course delivery, payment processing, and service improvement.

  • We do not sell or rent user data. Data may be shared only with trusted third-party service providers (e.g., payment gateways).

  • Security measures are in place, but no online platform is 100% secure. By using our services, you accept this risk.

  • Users have the right to access, update, or request deletion of their personal data.

  • Our Services may use cookies to enhance the user experience. You may disable cookies via browser settings.

  • Questions about data handling: 📧 support@zairox.online

5. Contact Information

For any inquiries related to our Legal Policies, please contact:
📧 support@zairox.online